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Our Privacy Policy

At Port Networks, we take your privacy as seriously as we take beating the giants with better Wi-Fi. This policy explains how we collect, use, and protect your information. Buckle up for some transparency you won’t get from a mega-corporation.

What information do we collect?

The Basics – We collect the information you provide when you:

  • Sign up for our services (name, address, contact info, billing details).
  • Contact our customer service (your questions, complaints, and the occasional praise).
  • Use our network (metadata like IP addresses, usage stats, and device details).

Stuff We Don’t Collect

  • The contents of your emails or messages. What you say online is between you, your recipient, and Major League Baseball.
  • Your search history. We’re not Google.
How do we use your information?
To Keep the Lights On – We use your info to:
  • Set up and maintain your internet service.
  • Send you bills (you’re welcome).
  • Inform you of service updates, outages, or cool new features.
To Make Things Better – We analyze usage patterns to:
  • Optimize our network performance (less buffering, more streaming!).
  • Develop new services and packages tailored to your needs.
The “Fine Print” – We may use your data to comply with legal obligations or to prevent fraud. Because no one likes fraud, or jail time.
Do we share your information?
Sharing with Trusted Partners – Sometimes, we share your info with:
  • Payment processors (to handle your bills securely).
  • Network maintenance teams (to keep things running smoothly).
What We Don’t Do
  • Sell your data to advertisers. Period.
  • Share your personal info without your consent unless legally required.
How do we protect your information?

Digital Fort Knox – We use encryption, firewalls, and secure servers to keep your data safe from prying eyes (and hackers).

Limited Access – Only employees who need your data to do their jobs get access to it. And yes, they’ve all pinky-sworn to keep it confidential.

Regular Checkups – We continuously monitor and upgrade our security practices to stay ahead of potential threats. Think of it as a digital tune-up.

Your rights and choices

Your Data, Your Call – You can:

  • Request a copy of the information we hold about you.
  • Ask us to correct or delete your data (though we’ll need some for billing and legal purposes).
  • Opt-out of marketing communications. We’ll miss you, but we get it.

Contact Us – For questions, concerns, or to exercise your rights, email us at privacy@portnetworks.com or call us at 410.637.3707. Our crew is as fast as fiber and friendlier than a golden retriever.

Cookies (Yum!)
We use cookies to:
  • Remember your login info.
  • Analyze website traffic (so we know which pages are your favorites).
If cookies aren’t your jam, you can adjust your browser settings. But beware: some features might not work as intended.
Changes to This Privacy Policy
We might update this policy from time to time (we’re always improving). If we make significant changes, we’ll let you know via email or carrier pigeon (just kidding, it’ll be email).
Final Words
Your trust is what keeps us running. We promise to respect your privacy and keep your data safe while delivering the kind of fast, reliable internet access you crave. Thanks for choosing Port Networks!

Last updated: 2025-01-25