Our Acceptable Use Policy
Welcome to Port Networks!
By using our service, you agree to abide by this acceptable use policy — so read on, and let’s keep things running smoothly (and legally)!
Overview
This Acceptable Use Policy (“AUP”) explains what you can and cannot do when using Port Networks services, including our Internet and mobile (wireless/MVNO) services.
We wrote this in plain English on purpose. If something looks like abuse, it probably is.
General Principles
Use the service like a normal person using internet or mobile service. Do not:
- break the law,
- harm others,
- interfere with networks,
- or use the service in a way it clearly wasn’t intended.
Prohibited Activities
Illegal Activity
You may not use our services for anything illegal, including:
- fraud or impersonation
- distribution of illegal content
- violating intellectual property rights
- unlawful surveillance or interception
Network Abuse
You may not:
- interfere with or disrupt our network or another network
- attempt to bypass security controls
- launch denial-of-service (DoS/DDoS) attacks
- probe, scan, or test network vulnerabilities without authorization
Spam & Messaging Abuse
Applies especially to mobile/SMS services. You may not:
- send unsolicited bulk messages (SMS, MMS, email)
- engage in SMS pumping, traffic inflation, or artificial traffic generation
- use automated systems to send messages without proper consent
- violate the Telephone Consumer Protection Act or similar laws
Fraud & Misuse
You may not:
- create accounts with false information
- resell or redistribute service without authorization
- use stolen payment methods
- activate large numbers of accounts for abusive purposes
Mobile-Specific Prohibited Uses
For wireless services, you may not:
- use SIM boxes or gateways to route traffic
- use the service as a replacement for commercial fixed wireless or ISP resale
- operate servers, crypto mining, or continuous unattended workloads
- use the service primarily for machine-to-machine traffic without approval
- use excessive or continuous hotspot/tethering beyond normal consumer use
Harmful or Abusive Conduct
You may not use our services to:
- harass, threaten, or harm others
- distribute malware, ransomware, or spyware
- conduct phishing or social engineering attacks
Devices & Network Integrity
You agree:
- to use approved, compatible devices
- not to modify devices in ways that harm the network
- not to interfere with network identification systems (IMEI, SIM, etc.)
Enforcement
If you violate this AUP, we may:
- suspend or terminate your service
- limit usage
- block traffic or messaging
- remove content
- report activity to law enforcement or regulators
We may act without notice if necessary to protect the network.
Cooperation with Carriers
For mobile services, Port Networks operates using underlying carrier networks. You agree that:
- carrier rules and restrictions apply
- we may enforce those rules even if not listed here
Updates
We may update this AUP from time to time. Continued use of the service means you accept the updated policy.
Governing Law
Contact Us
If you have questions, concerns, or just want to chat about internet speeds, email us at support@portnetworks.com or call 410.637.3707. Thanks for choosing Port Networks!
Last updated: 2026-05-15